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TopLine Home Improvement

Best Customer Service
4.5
(24)

Details

Price: $$

Est. 1981

family-owned

24/7 EmergencyFree EstimatesFinancing Available

Address

2056 Utica Ave
Brooklyn, NY 11234

Review Summary

A Brooklyn roofing and home improvement company operating since 1981, known for honest pricing, quick leak repairs, and comprehensive exterior services. Jimmy and the TopLine team earn loyal repeat customers through responsive emergency service and thorough follow-up.

Pros

  • Serving Brooklyn since 1981 — over 40 years of local expertise
  • Honest pricing — one customer was called back about a $100 overpayment
  • Quick emergency response for roof leaks and storm damage
  • Full exterior services: roofing, siding, gutters, windows, and doors

Cons

  • One reviewer alleges rude workers and overcharging
  • Primarily serves Brooklyn — availability may be limited in other boroughs

Our Review

TopLine Home Improvement has been a Brooklyn fixture since 1981, building the kind of neighborhood reputation that comes from four decades of showing up, doing solid work, and treating customers fairly. The company handles the full range of exterior home services — roofing, gutters, siding, windows, and storm doors — making them a one-stop shop for Brooklyn homeowners maintaining aging properties.

The honesty in pricing deserves special mention. One reviewer describes being called by Jimmy after a job to return a $100 overpayment — a small gesture that speaks volumes about how the company operates. Quotes consistently come in as the lowest or most competitive among multiple estimates, and emergency roof leak repairs are handled quickly at costs of hundreds rather than thousands when the scope allows it. The repair work has proven durable, with one customer noting their fix withstood Hurricane Ida.

TopLine earns particularly strong marks for follow-up. When a customer discovered a small leak after gutter work, the company sent someone the next day, identified the cause (unrelated to their work), and fixed it at no charge. One negative review alleges rude workers, but the overall pattern across reviews suggests a company that prioritizes customer relationships and stands behind its work — qualities that have kept them in business for over 40 years.

Specialties

Roof ReplacementStorm Damage RepairInspectionsInsurance ClaimsGutter Installation

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