Review Summary
A Manhattan-based plumbing and maintenance company led by Udi and technician Tony, known for fast insurance paperwork, communicative service, and willingness to go the extra mile. Reviewers note strong multi-trade capabilities but occasional concerns about diagnostic thoroughness.
Pros
- Fully licensed and insured with fast proof-of-insurance turnaround
- Tony and Udi provide hands-on, communicative service
- Handles plumbing, electrical, and maintenance — true one-stop shop
- Goes above and beyond — sourced a replacement toilet same-day across Manhattan
Cons
- Some complaints about rush diagnostics and pushing full replacements over repairs
- Service fee charged even for minimal work
Our Review
ASAP Solutions lives up to its name for Manhattan homeowners and building managers who need fast, insured service. Udi handles the business side with notable efficiency — proof of insurance and licenses arrive within minutes of a request, which is crucial for NYC co-op and condo buildings that require documentation before any work begins. Technician Tony is the operational backbone, earning praise for working through holidays to resolve boiler emergencies and personally sourcing replacement fixtures across Manhattan when deliveries fall through.
The company's multi-trade capability — covering plumbing, electrical, and general maintenance — makes it practical for property managers dealing with varied issues. Follow-up communication after service calls, including check-ins days later, suggests a company that values ongoing relationships over one-time transactions.
The criticism worth noting centers on diagnostic thoroughness. One reviewer describes a plumber who spent one minute on a clog fix, then recommended a full toilet replacement without inspection, charging $150 for the visit. This suggests that under time pressure, the team may lean toward replacement recommendations over repair investigation. For routine plumbing work and building maintenance, ASAP Solutions offers reliable, well-insured service — but for expensive diagnoses, a second opinion is worthwhile.
Specialties
Are you this vendor? Get your free SiftPros badge →
More Services in New York City
Verified Feb 26, 2026