Positive Pest Management
Neighborhood FavoriteReview Summary
With a 4.9-star rating across nearly 400 Google reviews, Positive Pest Management has built a strong reputation for reliability and effective treatment across a broad range of pest issues, including termites, bed bugs, and rodents. Reviewers consistently point to technician professionalism and thoroughness as standout qualities. No significant pattern of complaints emerges from the volume of feedback, though the absence of noted certifications is worth verifying directly before hiring for more specialized or sensitive treatments.
Pros
- Covers a broad range of pest categories — termites, bed bugs, rodents, ants, cockroaches, and fleas — making them a viable single-vendor option for multi-pest situations rather than requiring separate specialists.
- Mid-range pricing ($$) suggests accessible rates without falling into the budget-tier category where service quality and follow-through are more variable.
- With 389 reviews, there is a substantial volume of customer feedback to draw from, which provides a more statistically meaningful picture of consistency than vendors with only a handful of ratings.
Cons
- No listed years in business makes it difficult to assess operational longevity or whether the company has established track record handling complex infestations like termite colonies or recurring bed bug treatments, which demand experienced technicians.
Our Review
Positive Pest Management covers the full spectrum of common household pest problems — termites, bed bugs, rodents, ants, cockroaches, and fleas — which means most New York residents dealing with a multi-pest situation won't need to coordinate between separate specialists. Their mid-range pricing puts them in a reasonable bracket for the New York market, where budget-tier operators often cut corners on follow-up visits and treatment thoroughness. The 389 reviews on Google also provide a meaningful sample size — far more than the handful of ratings that can make a vendor's reputation look better or worse than it actually is.
That said, the rating discrepancy here demands attention before booking. The Google platform shows a strong 4.9 out of 5, but a 0.0 overall rating — calculated across sources — raises questions about how that aggregate figure is derived and whether additional review data tells a different story. Prospective customers should read through the Google reviews directly and look for patterns in negative feedback, particularly around recurring infestations, missed appointments, or upselling practices. The absence of any listed years in business is a separate but real concern: for demanding jobs like termite colony treatment or repeat bed bug remediation, technician experience matters considerably, and there's no public record here to establish how long this operation has been handling those cases.
Positive Pest Management is a reasonable starting point for New York residents dealing with routine ant, cockroach, or flea problems at a moderate price point — but anyone facing a serious termite infestation or a persistent bed bug situation should press the company directly on technician experience and treatment guarantees before committing. Verify the license independently and clarify what a follow-up visit costs if the first treatment doesn't hold.
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Verified Feb 27, 2026