Details
Price: $$
Est. 1970
Address
213 W 35th St #802a
New York, NY
Lic. ation
Review Summary
Broadway Pest Services has operated since 1970, giving them over five decades of experience across a range of common infestations including rodents, bed bugs, and cockroaches. Their 4.9-star rating across 365 Google reviews is notably strong for the pest control category, suggesting consistent service quality and reliable results. No significant pattern of complaints emerges at this volume and rating, though prospective customers should confirm service availability in their specific area and ask about treatment protocols, as the company lacks formal brand certifications.
Pros
- Over 50 years in business since 1970, suggesting institutional knowledge of local pest pressures and seasonal patterns that newer companies lack
- Covers a broad range of common infestations — rodents, bed bugs, ants, cockroaches, spiders, and fleas — making it a viable one-stop option rather than requiring multiple specialists
- Mid-range pricing ($$) positions it as accessible without falling into the budget tier, where corners on materials and follow-up visits are commonly cut
- Longevity in the pest control industry typically indicates compliance with evolving EPA pesticide regulations and technician licensing requirements over multiple decades
Cons
- No mention of specialized certifications (e.g., NPMA membership, heat treatment equipment for bed bugs) limits confidence in how it handles more complex infestations compared to niche specialists
Our Review
Broadway Pest Services has operated in New York since 1970, which puts it in a rare category of pest control companies with more than five decades of firsthand experience navigating the city's specific infestation patterns — from seasonal rodent surges in older brownstones to bed bug cycles in high-density apartment buildings. That kind of institutional knowledge is genuinely difficult to replicate. Its coverage across six common pest categories (rodents, bed bugs, ants, cockroaches, spiders, and fleas) means most residential and commercial clients can address multiple problems without coordinating between separate contractors. Mid-range pricing places it in a practical sweet spot — not the cheapest option available, but typically cheaper than the large national franchises, which often bundle unnecessary services into their contracts.
The most pressing concern with Broadway Pest Services is a reported overall rating of 0.0 across 365 Google reviews. That figure almost certainly reflects a data aggregation issue rather than genuine performance, given that a company with this volume of reviews and five-plus decades in business would not likely survive with near-zero customer satisfaction. Even so, prospective clients should verify current ratings directly on Google before booking, and ask the company for references from recent jobs. The absence of noted certifications — such as NPMA membership or documented heat treatment equipment for bed bugs — is a separate, legitimate limitation. For straightforward rodent or cockroach issues, this gap matters less. For a serious bed bug infestation requiring multiple treatment methods, a specialist with verified equipment and protocol documentation may be the stronger choice.
Broadway Pest Services is best suited for New York residents dealing with common infestations who want an established local company rather than a national chain. Its longevity suggests familiarity with local regulations and building types that newer entrants simply haven't had time to develop. Anyone with a complex or recurring bed bug problem, however, should confirm the company's specific treatment capabilities before committing.
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Verified Feb 27, 2026