Contact
(646) 281-8612Details
Price: $$
Response: Within 1 hour
Address
6025 Cooper Ave
Glendale, NY 11385
Review Summary
A Glendale-based plumbing and heating company that delivers quality work when they show up. Jay earns praise for honest diagnoses and fast repairs, but the company's scheduling reliability is a recurring concern in reviews.
Pros
- Fast emergency response — often same-day service for urgent issues
- Honest diagnoses with practical, money-saving solutions
- Handles both plumbing and heating work from one provider
- Reasonable pricing that customers describe as fair
Cons
- Reliability issues — multiple reports of no-shows and unreturned calls
- Small operation that struggles to maintain scheduling commitments during busy periods
Our Review
Pro Plumbing & Heating operates from Glendale, Queens, offering both plumbing and heating services — a useful combination for homeowners dealing with boiler issues or pipe emergencies during cold months. When Jay and his team deliver, reviewers are enthusiastic: fast pipe repairs completed within an hour, honest assessments of toilet problems that save customers money, and fair pricing that doesn't inflate emergency situations.
However, the company's reviews reveal a significant reliability gap. Multiple customers report scheduling appointments only to have Jay fail to show up, sometimes without any follow-up communication. One reviewer described being told the company was too busy, then never hearing back. This pattern suggests a small operation that may overcommit, particularly during peak heating season.
For homeowners who can be flexible on timing and persistent about confirming appointments, Pro Plumbing & Heating offers solid craftsmanship at reasonable rates. But for urgent jobs where you need guaranteed punctuality, the scheduling inconsistency is a real risk to weigh.
Specialties
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Verified Feb 26, 2026