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5

Prime Air Group

Best for Commercial
4.9
(97)

Details

Price: $$

24/7 EmergencyFree Estimates

Address

1825 Coney Island Ave
Brooklyn, NY 11230

Review Summary

A Brooklyn-based HVAC installer with deep expertise in Mitsubishi mini-split systems. Reviewers consistently highlight Nick's transparent communication, competitive pricing, and crews that leave work areas cleaner than they found them.

Pros

  • Specializes in Mitsubishi mini-split installations with Diamond Dealer expertise
  • Consistently praised for punctuality, clean work areas, and thorough cleanup
  • Competitive pricing — often the least expensive among multiple estimates
  • Nick provides personalized project management with clear communication throughout

Cons

  • Primarily focused on mini-split and PTAC systems — may not cover all HVAC needs
  • High demand can mean longer wait times for scheduling

Our Review

Prime Air Group has built a strong reputation among Brooklyn homeowners looking for mini-split installations, particularly Mitsubishi systems. As a Mitsubishi Diamond Dealer, the company brings specialized knowledge that general HVAC contractors often lack — reviewers note that Prime Air caught amperage issues that other dealers missed entirely. Nick, the project manager, is a recurring name in positive reviews, praised for providing realistic timelines and honest equipment recommendations.

The installation crews earn consistent marks for professionalism: they arrive on time, protect surfaces during work, and sweep up before leaving. Multiple reviewers mention being pleasantly surprised by the final price after getting higher quotes elsewhere. For brownstone owners dealing with the complexities of old-building HVAC installations, Prime Air appears to be a particularly strong fit.

The main limitation is scope — this is primarily a mini-split and PTAC shop, so homeowners needing broader HVAC work may need to look elsewhere. But for the specific work they do, the combination of technical expertise, fair pricing, and responsive communication makes them a standout in a crowded Brooklyn market.

Brand Certifications

Mitsubishi Diamond Dealer

Specialties

AC RepairFurnace RepairHVAC InstallationMaintenance PlansHeat Pump Service

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Verified Feb 26, 2026