Details
Price: $$
Response: Within 48 hours
Address
34 Otsego St
Brooklyn, NY 11231
Review Summary
A Brooklyn-based master plumber known for deep expertise in steam boilers and old-building plumbing systems. Mike earns strong praise for honest, knowledgeable service, though reaching him by phone can be a challenge.
Pros
- Master plumber with deep expertise in steam boilers and brownstone plumbing
- Willing to troubleshoot complex issues over the phone before a visit
- Local to Brooklyn with strong knowledge of older building systems
- Honest and straightforward — won't upsell unnecessary work
Cons
- Difficult to reach by phone — multiple reviewers report unanswered calls
- One-man operation means limited availability, especially during busy periods
Our Review
Michael Donahue represents a particular breed of NYC tradesperson: the deeply experienced solo operator who knows brownstone plumbing systems inside and out. Based in Brooklyn, Mike specializes in steam boilers, water heaters, and the kind of buried-pipe problems that come with century-old buildings. Reviewers describe him diagnosing issues over the phone that other plumbers couldn't solve in person — and then arriving to fix them efficiently.
The quality of work is not in question. Customers describe Mike as a "master plumber" in the true sense, with the knowledge to assess collapsed waste pipes under basement floors, troubleshoot clanging radiators, and replace water heaters on short notice. He's also consistently described as honest — a plumber who won't manufacture extra work to pad a bill.
The tradeoff is accessibility. As a one-man operation, Mike's availability is limited, and several reviewers report difficulty getting through by phone. At least two reviews mention being turned away because he was too busy. For homeowners with non-urgent plumbing needs who can afford to be patient, Mike Donahue delivers expertise that's hard to find. For emergencies requiring immediate response, his limited availability may be a dealbreaker.
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Verified Feb 26, 2026