Details
Price: $$
Est. 1963
Address
5 W 37th St 6th Floor
New York, NY
Lic. 2111201-DCA
Review Summary
RD Appliance Service has operated since 1963, giving it one of the longer track records among local appliance repair companies, and its 4.7-star rating across 155 Google reviews suggests consistently reliable work across a broad range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, and microwaves. Reviewers tend to highlight technician competence and professionalism, which points to a well-trained service team rather than a revolving door of contractors. No significant pattern of complaints stands out at this volume and rating, though the absence of any brand certifications is worth noting if your repair involves a manufacturer warranty or a specialized brand requiring certified technicians.
Pros
- One of the most established appliance repair operations in the area, with roots going back to 1963 — over six decades of institutional knowledge in diagnosing and repairing home appliances.
- Covers the full range of common household appliances including refrigerators, washers, dryers, dishwashers, ovens, and microwaves, making them a viable single call for most kitchen and laundry repair needs.
- Mid-range pricing suggests a balance between budget operators and premium service providers, which is typical for experienced independent repair shops with established overhead.
- Longevity in the appliance repair industry implies familiarity with both legacy appliance models and newer units, which matters when parts sourcing and model-specific diagnostics are involved.
Cons
- A rating of 0.0 across 155 reviews is a serious red flag that warrants caution — this is not a case of too few reviews to draw conclusions, and prospective customers should investigate the nature of these ratings before booking.
- No listed specialization in particular appliance brands means there is no clear signal of certified expertise with specific manufacturers, which can matter for warranty-adjacent repairs or complex diagnostics on premium appliances.
Our Review
RD Appliance Service has been operating since 1963, giving it one of the longest track records of any repair shop in the New York area. That kind of institutional history carries real weight in appliance repair — technicians who have worked across decades of model generations tend to diagnose problems more efficiently, and established operations typically have better access to parts networks than newer entrants. The shop covers the full standard range of household appliances, from refrigerators and washers to microwaves and dishwashers, which means most homeowners won't need to make more than one call. Pricing lands in the mid-range, consistent with what you'd expect from an independent shop with decades of overhead and an established customer base.
That said, there is a significant caveat worth addressing directly. The 0.0 aggregate rating shown here, drawn from 155 Google reviews, is an anomaly that demands scrutiny before booking. A sample size of 155 is more than sufficient to reflect real patterns, and prospective customers should read those reviews carefully to understand what's driving that figure. RD Appliance also carries no listed brand certifications, which isn't disqualifying for routine repairs but does matter if you're dealing with a high-end appliance still under manufacturer warranty or one that requires brand-specific diagnostic tools.
RD Appliance is potentially well-suited for homeowners who need a repair shop with deep experience on older or mid-range appliance models, and who are comfortable vetting the business independently before committing. The six-decade history is genuinely meaningful — but given the rating concerns, this is not a vendor to book without doing your homework first.
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Verified Feb 27, 2026