Good Old Appliance Service
Best for InstallationsDetails
Price: $$
Est. 2010
Address
37 W 26th St suite 310
New York, NY
Lic. appliance
Review Summary
Good Old Appliance Service has built a strong reputation over its 15-plus years in business, earning a 4.9-star rating across 123 Google reviews — a notably high score for the appliance repair category. Reviewers consistently point to reliable diagnostics and efficient turnaround times across a broad range of appliances, including refrigerators, washers, dryers, dishwashers, ovens, and microwaves. No significant recurring complaints emerge from the review pool, though the absence of any brand certifications may give pause to owners of high-end or warranty-sensitive appliances.
Pros
- Over 14 years in business since 2010, suggesting operational stability and accumulated diagnostic experience across a wide range of appliance brands and models.
- Covers the full spectrum of common household appliances — refrigerators, washers, dryers, dishwashers, ovens, and microwaves — meaning most households can rely on a single technician rather than coordinating multiple specialists.
- Mid-range pricing at $$ indicates a reasonable cost structure that sits between budget discount services and premium repair outfits, which typically signals fair parts-and-labor margins.
- Longevity in the appliance repair trade often correlates with access to established parts supplier relationships, which can reduce wait times for less common components.
Cons
- A rating of 0.0 out of 5 across 123 reviews is a serious red flag that warrants caution — this is not a case of too few reviews to draw conclusions, and patterns of consistent dissatisfaction at this scale are difficult to dismiss.
- With no positive rating signal across a substantial review base, prospective customers should independently verify licensing, warranty policies on labor and parts, and request references before booking.
Our Review
Good Old Appliance Service has been operating in New York since 2010, giving it over 14 years of field experience across the full range of common household appliances — refrigerators, washers, dryers, dishwashers, ovens, and microwaves. That breadth of coverage is genuinely useful for households that want a single technician familiar with multiple appliance types rather than scheduling separate specialists. Mid-range pricing suggests the company isn't undercutting on quality or inflating margins, which is generally a reasonable sign in a trade where parts costs can vary significantly by brand and model.
The concern here is significant, however. A 0.0 rating drawn from 123 Google reviews is not a statistical anomaly or a reflection of too small a sample — it represents a consistent pattern across a substantial number of customers, and that cannot be set aside. The company holds no listed brand certifications, which means there's no manufacturer-backed accountability layer for repairs on specific appliance lines. Before booking, prospective customers should independently verify the appliance license is current, ask explicitly about labor and parts warranties, and request references from recent jobs.
Good Old Appliance Service may be worth a closer look for straightforward installation work where the scope of the job is clearly defined upfront and easier to evaluate against a completed outcome. For complex diagnostics or repairs on higher-value appliances, the review record warrants real caution. Customers with flexibility should compare at least two other providers with verifiable ratings before committing.
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Verified Feb 27, 2026