Details
Price: $$
Est. 1984
Address
13902 SW 27th Terrace
Miami, FL
Lic. ation
Review Summary
With nearly 1,000 Google reviews averaging 4.9 out of 5 stars, A Gonzalez Appliance Service has built a strong reputation over its four decades in business. Reviewers consistently point to reliable diagnostics and efficient repairs across a broad range of common appliances, from refrigerators to garbage disposals. At this volume and rating, sustained customer satisfaction appears to be a genuine pattern rather than an anomaly, though the absence of brand certifications may give pause to owners of high-end or warranty-sensitive equipment.
Pros
- Four decades in business since 1984 suggests deep institutional knowledge of appliance repair across multiple generations of machines and manufacturers.
- Covers a broad range of home appliances — refrigerators, washers, dryers, dishwashers, ovens, and garbage disposals — meaning most households can rely on a single technician rather than sourcing multiple specialists.
- Mid-range pricing ($$) positions the service as accessible without signaling cut-rate workmanship or parts quality.
- Nearly 1,000 reviews indicates a high-volume operation with substantial real-world experience across a wide variety of repair scenarios.
Cons
- High review volume combined with a rock-bottom rating may suggest systemic issues with service quality, communication, or follow-through rather than isolated incidents.
Our Review
A Gonzalez Appliance Service has operated in Miami since 1984, giving it one of the longer track records of any independent appliance repair outfit in the area. That kind of tenure means technicians have worked on multiple generations of refrigerators, washers, dryers, dishwashers, ovens, and garbage disposals — an advantage when diagnosing older machines that newer shops may have never encountered. The mid-range pricing suggests the operation isn't cutting corners on parts or labor, and the breadth of appliances covered means most households won't need to call a second specialist.
That said, the review data here demands serious attention. A 4.9-star rating across 957 Google reviews is an unusually strong signal of consistent performance — nearly 1,000 customers represents a meaningful cross-section of Miami households, not a small sample that could be skewed by a handful of outliers. At that volume, a near-perfect score suggests the company reliably delivers on the fundamentals: showing up on time, diagnosing accurately, and completing repairs that hold.
The combination of four decades in business and a high-volume review profile with strong ratings makes A Gonzalez a reasonable first call for most Miami residents dealing with a broken appliance. It's particularly well-suited for owners of older machines who want a technician likely to have seen that model before. The absence of brand certifications is worth noting if your appliance is under a manufacturer warranty that requires authorized service — in that case, you'll want to confirm compatibility before booking.
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Verified Feb 27, 2026