Review Summary
There's a clear disconnect in the available data: Ruben Tree Services carries 192 Google reviews but shows an overall rating of 0.0, which makes it impossible to draw reliable conclusions about reviewer sentiment. What is clear is that the company offers a broad range of tree care services — including emergency response and arborist consultations — suggesting they aim to handle both routine and urgent jobs. Anyone considering hiring them should verify the current rating directly on Google before making a decision.
Pros
- Covers a broad range of tree services under one roof — removal, trimming, stump grinding, pruning, and emergency response — reducing the need to coordinate multiple contractors.
- Has a certified arborist on staff, which matters for tree health assessments, disease diagnosis, and work that may require permits or documentation.
- Emergency tree service availability is a practical advantage after storms or sudden hazards, when most contractors have long wait times.
- Mid-range pricing suggests a balance between budget operations and premium outfits — worth getting a quote to compare against local competitors.
Cons
- A rating of 0.0 across 192 reviews is a serious red flag that warrants direct investigation before hiring — this likely indicates a data or aggregation issue, but until clarified, it undermines trust in service quality.
- No listed years in business makes it difficult to assess track record or stability, which is particularly important for high-risk work like large tree removal near structures.
Our Review
Ruben Tree Services covers the full spectrum of tree care work in the Charlotte area — removal, trimming, stump grinding, pruning, and emergency response — which means most homeowners won't need to bring in a second contractor for related jobs. The presence of a certified arborist on staff is a meaningful differentiator. Arborist credentials matter when a job involves disease assessment, structural evaluation of a large tree near a home, or any work that requires documentation for permits or insurance claims. At a mid-range price point, Ruben sits in practical territory for homeowners who want professional expertise without paying a premium outfit's rates.
That said, there are gaps worth flagging before you call. The 0.0 rating across 192 Google reviews is almost certainly a data aggregation error rather than a reflection of actual customer sentiment — but the ambiguity itself is a problem, and it's worth checking the Google listing directly to read individual reviews before drawing conclusions. Equally notable is the absence of any listed years in business. For lower-stakes work like shrub pruning, that's a minor concern. For large tree removal near a structure or roofline, track record and experience genuinely matter, and you should ask the company directly how long they've been operating in Charlotte and whether they carry liability insurance and workers' comp.
Ruben Tree Services looks like a reasonable option for Charlotte homeowners dealing with storm damage or needing a comprehensive tree assessment, particularly given the arborist on staff and emergency availability. Before hiring, confirm the Google reviews are accessible and readable, verify insurance coverage, and ask for a written estimate to benchmark against one or two other local competitors. The service range is there — the due diligence is on you to fill in the missing context.
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Verified Feb 28, 2026