Queen City Tree Service
Best for InstallationsDetails
Price: $$
Address
15720 Brixham Hill Ave
Charlotte, NC
Lic. k-initialized
Review Summary
Queen City Tree Service holds a 4.9-star rating across 348 Google reviews, which is a strong signal of consistent customer satisfaction for a tree service company operating at that volume. Reviewers frequently highlight the company's professionalism and quality of work, and the ISA Certified Arborist credential adds credibility for more technical jobs like pruning and tree health assessments. No significant recurring complaints emerge from the review data, though the absence of business age information makes it harder to gauge long-term reliability.
Pros
- Offers a comprehensive range of tree services under one roof, including certified arborist consultations alongside practical work like removal and trimming — useful when a job requires both an expert assessment and crew execution.
- Emergency tree service availability sets them apart from trimming-only operations, making them a viable option after storm damage when timing is critical.
- Mid-range pricing suggests they're positioned between budget crews and premium arborist firms, which can be appropriate for straightforward residential jobs that don't require highly specialized expertise.
Cons
- No listed years in business makes it impossible to assess longevity or track record, which matters considerably for a service involving heavy equipment, liability risks, and work that can permanently affect your property.
Our Review
Queen City Tree Service operates out of Charlotte and covers a notably broad scope of tree care — removal, trimming, pruning, emergency response, and certified arborist consultations — all under one company. That last credential matters: an ISA Certified Arborist designation means at least one staff member has passed a standardized competency exam covering tree biology, risk assessment, and best practices. For homeowners dealing with a tree that may be diseased, structurally compromised, or too close to a structure, having certified expertise available alongside a removal crew is genuinely useful, rather than having to hire separately for assessment and execution. Their emergency availability also distinguishes them from trimming-only outfits, which is a practical consideration during Charlotte's active storm season.
That said, there is a significant concern that cannot be glossed over: a 0.0 rating across 348 Google reviews is a statistical anomaly that demands explanation before any hiring decision. A score that low, across that volume, either reflects a serious and consistent pattern of customer dissatisfaction or a data integrity issue on the platform — neither of which inspires confidence without further investigation. Prospective customers should independently verify current reviews on multiple platforms and ask the company directly about their history and licensing status. The absence of any listed years in business compounds this uncertainty; for a service involving chainsaws, heavy equipment, proximity to structures, and irreversible outcomes, a company's track record is not a minor detail.
At mid-range pricing, Queen City Tree Service might be a reasonable option for routine residential trimming or pruning where the job scope is clear and stakes are low. For anything involving large removals, trees near a home's foundation or power lines, or post-storm emergency work, the unresolved rating issue warrants serious caution. Get multiple bids, ask for proof of insurance and licensing, and do not rely solely on this directory listing before committing.
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Verified Feb 28, 2026