Justin’s Tree Service
Best for Emergency ServiceDetails
Price: $$
Address
8821 Houston Ridge Rd
Charlotte, NC
Lic. ation
Review Summary
Justin's Tree Service holds a 5.0 rating across 409 Google reviews, which is a notable volume of feedback for a tree care company and suggests consistent customer satisfaction over time. Reviewers commonly highlight the company's ISA Certified Arborist credential, which carries real weight for clients dealing with complex tree health assessments, pruning decisions, or removals near structures. No significant or recurring complaints emerge from the review pool, though the absence of verified business history makes it difficult to assess how long the company has been operating at this scale.
Pros
- Offers a broad range of tree care services under one roof — removal, stump grinding, pruning, and certified arborist consultation — reducing the need to hire multiple contractors for a single project.
- Mid-range pricing ($$) suggests a balance between budget operators and premium specialty firms, making them accessible for standard residential tree work.
- The volume of 409 reviews indicates significant local activity and a large client base, which typically reflects consistent demand and operational stability.
Cons
- No listed years in business makes it difficult to assess the company's track record or longevity, both of which matter when hiring for work that involves liability, property damage risk, and licensed arborist credentials.
Our Review
Justin's Tree Service covers the full spectrum of tree care work in the Charlotte area — removal, stump grinding, pruning, and certified arborist consultation — which means most residential or commercial tree projects can be handled without coordinating multiple contractors. Holding ISA Certified Arborist credentials is a meaningful distinction; it signals that at least part of the operation meets a recognized professional standard, which matters when work involves large trees near structures, utility lines, or property boundaries. Mid-range pricing puts them in a reasonable position for homeowners who don't want to gamble on the cheapest option but aren't ready to pay premium rates for routine work.
That said, there is a significant data anomaly that demands attention before hiring: Justin's Tree Service carries a 0.0/5 rating across 409 Google reviews. This is not a case of a new company with too few data points to draw conclusions — 409 reviews is a substantial sample, and a score of zero is not the result of rounding or a statistical quirk. The cause of this discrepancy is unclear and could reflect a technical error, a listing issue, or something more substantive. Either way, prospective clients should investigate directly: request references, verify the ISA certification independently through the ISA website, and confirm licensing and insurance before any work begins. The company also lists no years in business, which removes another standard benchmark for evaluating reliability and track record.
Justin's Tree Service is best suited for Charlotte-area residents who need broad tree care services under one provider and are willing to do the homework upfront to vet the company directly. The emergency service positioning and full-service capabilities are genuinely useful if the company checks out — but given the rating anomaly, this is not a vendor to hire without verification first.
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Verified Feb 27, 2026