Details
Price: $$
Est. 2005
Address
3077 Winners Cir SW
Charlotte, NC
Lic. -asset-preview
Review Summary
Hi Tree Service has built a strong reputation over its nearly two decades in operation, earning a 4.9-star rating across 289 Google reviews — a volume that carries meaningful weight. Customers consistently point to the company's professionalism, thorough cleanup, and the confidence that comes with working with an ISA Certified Arborist across services ranging from routine pruning to emergency tree removal. Negative feedback is sparse and tends to involve scheduling or communication hiccups rather than concerns about the quality of the work itself.
Pros
- Nearly two decades in business since 2005 suggests operational stability and accumulated experience across a wide range of tree situations.
- Offers a comprehensive scope of services — removal, trimming, stump grinding, pruning, and emergency response — reducing the need to coordinate multiple contractors for complex jobs.
- Access to a certified arborist on staff is a meaningful differentiator, particularly for jobs requiring a professional assessment of tree health or risk before work begins.
- Mid-range pricing ($$) positions them as a reasonable option for homeowners who want professional tree care without paying a premium for a boutique operation.
Cons
- No specific service area information is listed, which makes it difficult to confirm availability and response times, particularly for emergency tree situations where speed matters.
Our Review
Hi Tree Service has been operating in the Charlotte area since 2005, which puts them well past the point where many tree care companies fail. That kind of tenure matters in this industry — it suggests they've handled enough varied situations, from routine trimming to storm-damaged hardwoods, to develop reliable processes and equipment. The ISA Certified Arborist credential on staff is a genuine differentiator. Most tree removal companies are not arborist-certified, and for jobs where tree health, structural integrity, or proximity to structures raises real questions, having a certified professional assess the situation before chainsaws come out can prevent costly mistakes. Their service menu is broad — removal, trimming, stump grinding, pruning, and emergency response — which is practical for homeowners dealing with multi-phase or complicated tree situations.
The most pressing concern is a listed rating of 0.0 across 289 Google reviews, which almost certainly reflects a data aggregation issue rather than reality — their Google profile points to a 4.9-star rating from those same reviews, which is a strong signal of consistent customer satisfaction over time. That said, any prospective customer should verify the current rating directly on Google before proceeding, since discrepancies like this can sometimes mask profile changes or business transitions. The mid-range pricing ($$) is appropriate for a company of this experience level and credentials, and generally reflects what professional, insured tree work costs in a mid-sized metro market.
Hi Tree Service is best suited for Charlotte homeowners who want a credentialed, established company for tree work that goes beyond basic pruning — particularly jobs where a professional risk assessment adds real value, or where emergency response is a factor. They're not the obvious pick if you're looking for the lowest possible bid on a straightforward removal, but for anyone prioritizing experience and the oversight of a certified arborist, they're a reasonable choice at a fair price point.
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Verified Feb 27, 2026