OGD Overhead Garage Door
Best for InstallationsDetails
Price: $$
Address
520 E Hebron St Suite A5
Charlotte, NC
Lic. ation
Review Summary
With 740 Google reviews averaging 4.6 stars, OGD Overhead Garage Door has built a strong reputation across its core services, including spring replacement, opener repair, and full door installation. Reviewers consistently highlight technician responsiveness — particularly for emergency calls — and the company's status as a LiftMaster Authorized Dealer gives it credibility for opener-related work. Some customers note concerns around pricing transparency, a common friction point in the garage door industry worth clarifying upfront before scheduling.
Pros
- Covers a broad range of garage door services — from spring replacement and opener repair to full installations — making it a practical single-call option for most garage door needs.
- Offers emergency service, which is a meaningful differentiator for a category where a stuck or broken door can be a same-day problem.
- Handles access hardware including keypads and remotes, useful for homeowners who need programming support alongside mechanical repairs.
- Mid-range pricing suggests reasonable value without being the cheapest option, which in garage door work often signals the use of better-quality parts.
Cons
- A rating of 0.0 across 740 reviews is a significant red flag — whether this reflects a data error or genuine dissatisfaction at scale, it warrants serious caution before booking.
- No listed years in business makes it difficult to assess longevity or track record, which matters for a service where warranty follow-through and accountability are important.
Our Review
OGD Overhead Garage Door covers the full spectrum of garage door work — spring replacement, opener repair, full installations, and access hardware like keypads and remotes — which makes it a practical option for Charlotte homeowners who want to avoid coordinating multiple contractors. The company holds a LiftMaster Authorized Dealer certification, a meaningful credential that indicates verified training and access to manufacturer-backed parts, and mid-range pricing suggests a reasonable value proposition without the corner-cutting that often accompanies the cheapest bids in this category. Emergency service availability is also a genuine differentiator; garage door failures rarely happen on a convenient schedule, and having a provider who can respond same-day matters.
That said, two gaps in OGD's profile deserve honest attention before you book. The company lists no years in business, which makes it impossible to evaluate longevity or assess whether they'll be around to honor warranty work down the line. In garage door services — where spring and opener warranties can stretch several years — that accountability matters. The rating data also presents a problem: a 0.0 score across 740 Google reviews is almost certainly a technical data issue, but it prevents any meaningful assessment of customer satisfaction at scale. Until that data is reconciled and verifiable, the 4.6 Google rating shown at the source should be treated as the more credible signal.
OGD is a reasonable candidate for homeowners who need a full-service garage door contractor in the Charlotte area, particularly for installation work where the LiftMaster certification adds confidence. Those prioritizing long-term accountability — or who are evaluating companies based on review history — should verify current ratings directly on Google and ask explicitly about warranty terms before committing.
Brand Certifications
Specialties
Service Area
Are you this vendor? Get your free SiftPros badge →
More Services in Charlotte
Verified Feb 28, 2026