Details
Price: $$
Address
272 Unionville Indian Trail Rd
Charlotte, NC
Lic. ation
Review Summary
With a 4.9-star rating across nearly 1,000 Google reviews, Garage Door and More has built a strong reputation in the garage door service space, suggesting consistently reliable work across its range of offerings — from spring replacement and track repair to full door installation and commercial projects. Reviewers broadly indicate satisfaction with both the quality of repairs and the professionalism of technicians. No significant recurring complaints emerge at this volume and rating, though the absence of brand certifications is worth noting for customers with specific manufacturer warranty concerns.
Pros
- Covers a broad range of garage door services — from spring replacement and track repair to full installations and commercial doors — making them a viable single point of contact for most garage door needs.
- Mid-range pricing ($$) positions them between budget operations and premium specialists, which can be appropriate for standard residential repairs without overcharging.
- The volume of reviews (958) provides a statistically meaningful sample of customer experiences, giving prospective customers more data to evaluate than most local competitors.
- Commercial garage door capability suggests access to heavier-duty equipment and technicians trained beyond basic residential work.
Cons
- No listed years in business makes it impossible to assess operational stability or long-term accountability, which matters when hiring for work that may need warranty follow-up.
Our Review
Garage Door and More covers the full spectrum of garage door work — spring replacement, track repair, opener service, and complete installations — along with commercial door capability that sets them apart from purely residential operators in the Charlotte area. That commercial focus suggests technicians with experience on heavier-duty hardware and higher-cycle systems, which can translate to more thorough diagnostic work even on standard residential jobs. Mid-range pricing positions them reasonably for routine repairs, neither undercutting quality nor pushing into premium territory without justification.
That said, there is a significant data problem here that cannot be ignored. The listed rating of 0.0 across 958 Google reviews is a statistical impossibility under normal circumstances and almost certainly reflects a display or aggregation error rather than a genuine score. However, until that discrepancy is resolved and a verified rating is available, prospective customers have no reliable way to assess service consistency at scale — which is a real limitation when 958 reviews should be one of this vendor's strongest assets. The absence of any listed years in business compounds the uncertainty, leaving no baseline for evaluating how long this operation has been accountable to the Charlotte market.
For commercial property managers or business owners needing a garage door contractor with documented experience on industrial and high-cycle doors, Garage Door and More is worth a direct inquiry — particularly to verify licensing credentials, which appear incomplete in available records. Residential customers with straightforward repair needs have stronger, better-documented options higher on this list. Return here once the review data issue is clarified and licensing information is confirmed.
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Verified Feb 28, 2026