Mr. Electric of Charlotte Metro
Best Customer ServiceDetails
Price: $$
Address
1027 Central Dr NW Suite B
Charlotte, NC
Review Summary
Mr. Electric's best work — panel replacements, surge diagnostics, inspection-passing repairs — is technically solid and earns genuine customer loyalty. But pricing is inconsistent enough that competitive quotes are essential before approving any job estimate.
Pros
- Panel replacement after electrical surge handled promptly and thoroughly by Carleton B. — same-day diagnosis and scheduling
- Chris and Clint's repair work passed county inspection without issue, which is the outcome that matters for permitted electrical work
- Technicians like Christopher Colon take time on service calls and provide genuine support rather than rushing through
- Prior 220V outlet install for an induction range completed successfully at a reasonable price point
- Carleton B. worked with a helper Cam and the team handled a complex panel replacement efficiently and professionally
Cons
- Pricing is consistently described as high, and estimates can vary significantly for similar jobs — get competing quotes before approving
- One technician declined a crawl space job and submitted an inflated estimate that dropped by $900 when pushed, raising questions about initial bid integrity
Our Review
Mr. Electric of Charlotte Metro holds a 4.9 on 487 reviews, and the quality of their best work is not in question. Carleton B.'s same-day panel replacement after an electrical surge — diagnosed, scoped, and executed efficiently with helper Cam — is exactly what you want from a licensed electrician in an emergency. Chris and Clint's repair work passing county inspection is the kind of clean outcome that matters more than a glowing review. These are substantive technical achievements.
The problem is pricing transparency. One reviewer received a 220V outlet estimate of $2,800 for a job roughly ten feet from the panel — a similar run to the kitchen had cost $1,700 five months earlier. When challenged, the tech reduced the estimate to $1,900. The reviewer passed on both. The credible explanation is that the technician was reluctant to work in a crawl space and priced the job to decline it — but that's not a satisfying answer for a customer who called in good faith.
Another reviewer's over-$2,000 bill for a couple hours of lighting work landed as "extremely high" even acknowledging skilled labor rates. These aren't one-off complaints — pricing consistency appears to be the company's meaningful weakness.
For urgent panel work, complex diagnostics, and jobs where the inspection outcome is the success metric, Mr. Electric of Charlotte Metro has proven they can deliver. For straightforward outlet installs or under-cabinet lighting, get at least one competing quote before accepting their estimate.
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Verified Feb 26, 2026