Details
Price: $$
Response: Same day
family-owned
Address
1409 East Blvd
Charlotte, NC
Review Summary
LiveWire's Bobby has built a 4.9-star reputation almost entirely on word of mouth — EV charger installs where he handles the Duke Energy rebate, same-day GFI repairs, and emergency FaceTime triage when he can't get on-site. For EV work especially, he's one of Charlotte's best-reviewed options.
Pros
- Bobby navigates the Duke Energy EV charger install credit process and ensures customers get the rebate applied before the job closes
- 60-foot-plus cable runs through crawl spaces handled fairly priced and cleanly executed
- Same-day GFI breaker and outlet diagnosis and repair for urgent outdoor electrical issues
- Remote triage via FaceTime during electrical emergencies — Bobby walked a homeowner through a fix using only phone flashlights
- Referral-driven business with repeat customers who book follow-on projects (under-cabinet lighting, additional outlets)
Cons
- Operation is heavily centered on Bobby — if scheduling is backed up, wait times may stretch for non-urgent work
- Limited formal web presence and documentation compared to franchise competitors, which can make credentialing harder to verify upfront
Our Review
LiveWire Electrical's 4.9-star rating on 456 reviews is almost entirely a story about one electrician: Bobby. Review after review names him specifically, describes his communication style, and explains in detail why the experience was worth writing about. That's unusual — and in the residential electrical market, it's a meaningful signal about service quality.
The EV charger work is where Bobby's expertise is most visible. He understands the Duke Energy rebate program and makes sure customers actually benefit from it, walking through what the credit covers and handling the permitting and inspection process so the offset is applied correctly. A 60-foot run from the opposite side of a house through the crawl space was priced fairly and done cleanly. He also set up customers on the charger app and confirmed connectivity to the vehicle before leaving — a detail that distinguishes a complete installation from a circuit that just happens to be live.
The most striking review describes Bobby offering a FaceTime session during an after-hours electrical emergency when he couldn't make it in person. He stayed on the call, guided the homeowner through diagnosing the issue using phone flashlights, and didn't hang up until the problem was resolved. That kind of support doesn't show up in a company's marketing materials — it shows up in a 5-star review written because someone was genuinely grateful.
The practical limitation is that LiveWire is built around Bobby's availability. For customers with flexible timing and a referral in hand, that's not a problem. For urgent jobs that need immediate scheduling, confirm availability before ruling out alternatives.
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Verified Feb 26, 2026