Details
Price: $$
Response: Within 1 hour
Est. 2006
Address
9705 Burnet Rd Suite 415
Austin, TX
Review Summary
Ace Roofing holds a 4.8-star Google rating from 314 reviews, with consistent praise for honest assessments, owner accessibility, and rapid storm-response turnaround. Multiple customers describe reps steering them away from unnecessary replacements — an unusual quality in the Austin roofing market.
Pros
- Owner-accessible — DJ comes out personally for consultations, and reps respond within hours even after windstorm events
- Detailed photo and written documentation of every repair completed — especially valuable during home sales with third-party inspectors
- Honest replacement-vs-repair guidance backed by high-quality materials — reviewers credit Ace with recommending repairs when competitors pushed full replacements
Cons
- Slightly lower aggregate rating (4.8 vs. 5.0) than several Austin competitors, suggesting occasional service inconsistency
- Hill country and outer-Austin homeowners may need to confirm service area coverage before scheduling
Our Review
Ace Roofing has built a loyal Austin following by doing something simple but rare: telling homeowners what they actually need rather than maximizing the ticket. Reviewers who received an honest 'no replacement needed yet' assessment years ago returned as paying customers when replacement time came — proof that Ace's integrity compounds over time. The owner's willingness to personally visit job sites, combined with paper-trail documentation that survives home sale inspections, makes Ace a reliable choice for homeowners who value transparency over the lowest upfront quote.
License & Permit Verification
2 permits pulled in Austin
0 in the last 12 months · Most recent Apr 2023
Source: Austin Open Data
Specialties
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Verified Feb 26, 2026