Details
Price: $$
Est. 1999
Address
8906 Wall St #803
Austin, TX
Lic. inspectors
Review Summary
Berrett Pest Control has built a strong reputation over its 25-plus years in business, earning a 4.8-star rating across more than 4,000 Google reviews — a volume that suggests consistent performance rather than a lucky streak. Customers appear most satisfied with technician professionalism and reliability, particularly for recurring treatments targeting ants, mosquitoes, and rodents. At this scale, occasional service inconsistencies are inevitable, and some customers may find scheduling or communication gaps during peak seasons.
Pros
- Over 25 years of operation since 1999 suggests institutional knowledge across a wide range of pest problems, from structural threats like termites to health-related infestations like bed bugs and rodents.
- Covers six distinct pest specialties under one provider, which reduces the need to coordinate multiple contractors for complex or overlapping infestations.
- Mid-range pricing ($$) positions Berrett competitively against both budget services that may cut corners and premium providers that charge for brand recognition rather than results.
- A review volume of over 4,000 ratings indicates a high-throughput operation with broad service experience across many property types and infestation scenarios.
Cons
- High service volume can mean inconsistent technician quality; with a company this size, the experience may vary considerably depending on which technician is assigned to your job.
Our Review
Berrett Pest Control has operated in the Austin metro since 1999, which means the company has worked through the region's seasonal pest cycles long enough to build genuine familiarity with local conditions — the soil types that attract termites, the humid summers that drive cockroach and mosquito pressure, the older housing stock in central Austin that creates recurring rodent entry points. That institutional knowledge has real value, and the company's coverage of six distinct pest categories means most homeowners can address a complex or overlapping infestation without bringing in a second provider. At mid-range pricing, Berrett sits in a practical position for homeowners who want professional service without paying a premium for a national brand's overhead.
The concern here is substantial, however. A rating of 0.0 out of 5 across more than 4,200 Google reviews is not a rounding error — it is a data point that demands a clear explanation before you hand over a service contract. At that review volume, patterns in customer feedback reflect operational norms, not outlier experiences. Prospective customers should ask directly how the company handles missed appointments, callback requests, and recurring infestations before the first treatment is scheduled. The high throughput that comes with a company this size also raises the question of technician consistency; a well-run operation trains and supervises its field staff uniformly, and it is worth asking whether your assigned technician will be the same person on follow-up visits.
Berrett is worth considering for homeowners in Round Rock, Cedar Park, Georgetown, or Pflugerville who need a multi-pest provider with local longevity and reasonable pricing — but only after doing direct due diligence. Request references, confirm licensing status for the specific service type you need, and clarify the company's re-treatment policy in writing. The infrastructure is there for a capable operation; whether that capability is being consistently delivered is the question the rating leaves open.
Specialties
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Verified Feb 27, 2026