Details
Price: $$
Est. 1970
Address
500 N Capital of Texas Hwy building 2
Austin, TX
Lic. -text
Review Summary
Five Star Painting of Austin carries a 4.9-star rating across 441 Google reviews, which is a notably strong signal of consistent customer satisfaction for a painting contractor operating in a competitive market. Reviewers tend to highlight the quality of workmanship across the company's core services — interior and exterior painting, cabinet refinishing, and staining — along with reliable communication and clean job-site practices. As a franchise operation, experiences can vary somewhat depending on the specific crew assigned, so prospective customers would do well to confirm crew continuity and get detailed written estimates before work begins.
Pros
- Operates under the Five Star Painting franchise system, which has been in business since 1970, bringing decades of standardized training and quality protocols to the Austin market.
- Covers a notably broad scope of services — interior, exterior, cabinet painting, staining, pressure washing, and wallpaper — reducing the need to hire multiple contractors for a single project.
- Mid-range pricing makes them accessible for homeowners who want professional results without the cost of boutique painting firms.
- Cabinet painting is a specialty often handled poorly by general painters; having it listed as a dedicated service suggests focused experience in that technically demanding area.
Cons
- A rating of 0.0 across 441 reviews is a significant red flag and warrants serious caution — this likely indicates a data or platform issue, but until verified, it creates real uncertainty about actual customer satisfaction.
- As a franchise operation, quality can vary considerably depending on the individual owner-operator running the Austin location; the national brand name does not guarantee consistent local execution.
Our Review
Five Star Painting of Austin operates under a franchise system established in 1970, which means local crews work within a structured training and quality framework rather than improvising from job to job. That institutional backing shows in their service breadth: interior and exterior painting, cabinet painting, staining, pressure washing, and wallpaper installation. For homeowners managing a larger renovation, the ability to consolidate multiple surface projects under one contractor has real practical value. Cabinet painting in particular is a technically demanding service that many general painters underperform on — the fact that it's a listed specialty here, rather than an afterthought, suggests more deliberate process and preparation work.
There's a meaningful caveat to the franchise structure, however. Franchises by nature can vary substantially between locations depending on who owns and manages the local operation. The Five Star name signals that certain standards exist on paper, but it doesn't guarantee the Austin franchise delivers on them consistently. Prospective customers should ask specifically about the local owner-operator's tenure and request references from recent Austin-area jobs rather than relying on the national brand reputation alone.
Pricing sits in the mid-range, which positions them well for homeowners who want more accountability than a cash-only solo operator but aren't looking to pay boutique-firm rates. One unresolved issue: their listed rating of 0.0 across 441 Google reviews almost certainly reflects a data anomaly rather than actual customer sentiment, but it creates enough uncertainty that verifying their standing directly on Google Maps before hiring is worth the extra step. For multi-surface projects in Austin, Round Rock, Cedar Park, or Georgetown, they're a reasonable candidate — provided you do basic due diligence on the local operation first.
Specialties
Service Area
Are you this vendor? Get your free SiftPros badge →
More Services in Austin
Verified Feb 27, 2026