Details
Price: $$
Address
5900 Balcones Dr #4873
Austin, TX
Lic. ation
Review Summary
Travis County Appliance Repair holds a strong 4.8-star rating across 156 Google reviews, suggesting consistent customer satisfaction across a broad range of common household appliances, including refrigerators, washers, dryers, dishwashers, ovens, and microwaves. Reviewers generally point to reliable diagnostics and timely service as recurring strengths. The absence of listed brand certifications is worth noting for those with high-end or warranty-sensitive appliances that may require manufacturer-authorized repair.
Pros
- Covers a broad range of major appliance categories — refrigerators, washers, dryers, dishwashers, ovens, and microwaves — meaning most households can use a single provider rather than sourcing multiple specialists.
- Mid-range pricing ($$) suggests a reasonable position between budget operations and premium services, which is typical for established appliance repair in the Austin metro area.
- Specializing in appliance repair rather than general handyman work indicates focused technical knowledge across common household appliance brands and failure points.
Cons
- A rating of 0.0 across 156 reviews is a serious red flag that warrants caution — this volume of feedback with no positive score suggests either a data error or a pattern of unresolved customer complaints that should be investigated before booking.
- No listed years in business makes it impossible to assess operational stability or tenure, which matters when evaluating whether a company will stand behind warranty promises on parts and labor.
Our Review
Travis County Appliance Repair covers the full spectrum of common household appliances — refrigerators, washers, dryers, dishwashers, ovens, and microwaves — which is a practical advantage for homeowners who want a single point of contact rather than hunting down separate specialists. Their service area spans much of the Austin metro, including Round Rock, Cedar Park, Georgetown, and Pflugerville, making them a viable option for a wide swath of Central Texas residents. Mid-range pricing puts them in a reasonable bracket for the region, neither the cheapest option nor a premium service, which typically reflects a shop that can sustain itself without cutting corners on parts or labor.
That said, there is a significant data concern here that prevents a straightforward recommendation. The listed aggregate rating of 0.0 across 156 reviews is almost certainly a technical anomaly rather than a true score — the underlying Google rating sits at 4.8, which is a strong result at that review volume and suggests consistent customer satisfaction over time. However, until that discrepancy is resolved in our system, prospective customers should verify the Google listing directly before drawing conclusions. The absence of any listed years in business or brand certifications is a separate, genuine gap. Without knowing how long this company has operated, it's difficult to assess whether they have the institutional knowledge to handle less common failure modes or whether they'll be around to honor a parts-and-labor warranty six months from now.
For straightforward repairs on common appliances — a dishwasher not draining, a dryer running cold, a refrigerator cycling incorrectly — Travis County Appliance Repair appears to be a workable option based on available Google feedback. Customers with complex or high-value appliances, or those who prioritize brand-certified technicians, may want to look further up this list. Anyone considering booking should confirm licensing status and ask directly about warranty terms before work begins.
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Verified Feb 27, 2026